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How do i add international shipping to an invoice?
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I have an international order, my very first Bonanza order, and Bonanza wants me to add shipping to the invoice. When I do I get an error message saying the shipping can’t be more than 30% of the order or $15. Shipping to Australia is $29.75. Some more than the $21.95 order. I don’t want to cancel my very first order. ???? What do I do?

asked over 3 years ago

mamasuesfinds
Reputation: 10
See mamasuesfinds' booth

2 Comments

SandraChan says: October 21, 2021

Yes, you need to select orders in seller Hub, select sold, then select send invoice. Do all necessary actions like shipping charges, payment methods and as the last step select Send invoice. [URL removed]

SandraChan says: October 21, 2021

Yes, you need to select orders in seller Hub, select sold, then select send invoice. Do all necessary actions like shipping charges, payment methods and as the last step select Send invoice. [URL removed]

2 Answers

This is an official Bonanza response.

Hello mamasuesfinds

Welcome to the Bonanza Community forums!

You can create an invoice for shipping to send to your buyers from your selling dashboard. Click on the “Selling” link in the upper left-hand corner of any page. On the navigation toolbar to the left side of your selling dashboard, click the “Orders” tab, then select “Create invoice.”

Here is additional information from our Help pages How to create an Invoice https://support.bonanza.com/hc/en-us/articles/360044873051-Create-an-Invoice

If you need additional information or assistance please email our award-winning support team and we will be glad to assist you further. Contact us at support@bonanza.com
Thank you and Happy Selling!
Kind Regards

Wanda T.
Happiness Producer
Bonanza Support Team

answered over 3 years ago

bonanzawanda
Reputation: 1046
See bonanzawanda's booth
Upvote this answer 0 Downvote this answer

I am located in the US and just sold my 3rd item on eBay for $23 + $4.80 shipping. I didn’t think I had international shipping turned on, but the buyer is located in Malaysia and is asking me for the invoice to pay for shipping. Typically I don’t ship internationally because I just don’t know how to set the prices for that. I don’t know why eBay told me the shipping price was $4.80 when the buyer was located in another country. But considering he hasn’t paid yet, and is asking for an invoice, I guess I can set up international shipping for him? Except I have no idea how to do this for an already sold item.

[URL removed]

answered over 3 years ago

Eric_111
Reputation: 12

1 Comment

SandraChan says: October 21, 2021

Yes, you need to select orders in seller Hub, select sold, then select send invoice. Make any necessary changes (to shipping charges, payment methods, etc.). Select Send invoice.

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