Seller Community Forum

4 answers

0 votes

Settings for size and color variations not showing correctly

Anyone else having a problem with their variations totally jumbled in their listings? Customers can't make selections because the info is either missing or incorrect. Also- another new one- suddenly I am getting "offers" which I have never allowed...

asked over 5 years ago

9 answers

0 votes

Anyone else having problems with the views on their items.

I just tweeted 2 items I just listed. They both received about 20 views. When I hit on the "Popular" view one is at the top of the page, the other one with just as many views is still at the bottom of the page. Anyone else this happening to?

asked over 5 years ago

5 answers

0 votes

Has anyone experienced fake buyers and the steal of their credit card data?

Hi bonanzlerz, I am a new seller on Bonanza.com [URL removed] Ten days ago, and today,I have received two orders which contain two products that are not in my stock. Second and [URL removed] Someone has used my credit card data,on 0...

asked over 5 years ago

3 answers

0 votes

Imported reviews from etsy. is there a way ?

Since the recent negative changes in Etsy some shops are opening here but you can only import the listings. What about the reviews ?

asked over 5 years ago

3 answers

0 votes

Unfortunately there are no results

I received an email from technical support, advised me to run ads to get sales, but unfortunately there are no results

asked over 5 years ago

5 answers

0 votes

Booth not activated.

Hello, how do i activate my booth ? I imported some of my work from Etsy to bonanza. Edited some listings but the button is still deep orange. Thanks in advance..

asked over 5 years ago

3 answers

2 votes

Finding category of an item when posting through api?

We have been working through getting our items posted via bonanzas API, and its been going mostly fine, however we seem to have run into a snag, the main category for the item is required, but there seems to be no automated way of determining what...

asked over 5 years ago

2 answers

0 votes

Must i use an official usps regional rate box, in order to send by regional rate?

Hello! I packaged up a pair of shoes into a normal cardboard box. It weighs 3 LBs. and 1 oz. Bonanza's "Buy Shipping" shows I can send it as a Regional Rate A for 11.08 to AZ from MI, but can I do that simply by purchasing that rate and attachi...

asked over 5 years ago

2 answers

0 votes

How often does bonanza sync my ebay items

Do i have to manually sync everyday, or its automatically constantly syncing all my ebay accounts?

asked over 5 years ago

2 answers

1 vote

Item sold on january the 15th. it sold twice today. what's happening.

Today (Wednesday) I have an item sell twice, 2 different orders. 70818602 Enameling on Metal Clay Innovative 70818515 Enameling on Metal Clay Innovative This sold on January the 15th and is not even in my inventory. When I do a search f...

asked over 5 years ago

1 answers

0 votes

Are there items restricted from selling ?

Is Bonanza restricting items such as sanitizers and disinfectants?

asked over 5 years ago

0 answers

1 vote

How will the sales tax be displayed on the payment i receive?

Hello Community! Recently, we have had many asking "How will the sales tax be displayed on the payment I receive?" Your PayPal or Stripe payment receipt will display a “Partner commission” or "Application fee" for the amount of the sales tax...

asked over 5 years ago

5 answers

0 votes

Anyone interested in an "entrepreneur pep talks" thread?

I've been thinking about how choosing entrepreneurship can be exciting and freeing, but also daunting and discouraging at times. Perhaps you've shared your dreams of starting on your own to friends or family who tell you you're crazy; or are just ...

asked over 5 years ago

4 answers

0 votes

Fradulent seller

On 4/25 I purchased a computer processor here on bonanza. The pictures clearly showed the retail packaging and the description made no mention that it was an OEM item. The ad also clearly stated it was shipping from Falls Church VA, US An...

asked over 5 years ago

3 answers

1 vote

Sellers fee

I went with a 9% sells and I have been charged 25.. 3 times in a month? I thought it was a flat 3.5% or 9% and so on. I have emailed them and never back from them about these charges.

asked over 5 years ago

2 answers

1 vote

How can i add a photo to a message

so I have a customer that says I sent her a 'travel size' Clinique face cream. The listing and the item details literally spelled out the exact size, the photo was of the exact item. I mean $12.50 with free shipping for a full size Clinique cream ...

asked over 5 years ago

3 answers

0 votes

Help

My acct is so screwed up. All of my login info has disappeared. I have been trying to get it straight. I have rec'd 2 emails and both were different. This has to be straightened out.

asked over 5 years ago

3 answers

0 votes

Is there no way to bulk edit pricing changes

Is there no way to bulk change pricing?

asked over 5 years ago

2 answers

0 votes

How do i search for a seller? either by name or shop name..

I've nosed around in help and can find nothing about searching for a particular shop. There must be something I'm missing! thanks very much & stay safe!

asked over 5 years ago

2 answers

0 votes

Anyone familiar with hombebase software uploads?

I use Homebase for my data, but cannot upload to Bonanza site. I made a CSV file but get this error message The file uploaded is not a valid CSV file due to "Missing or stray quote in line 9" I get the same message if I try a TAB file. Bona...

asked over 5 years ago

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