The product is a hardcover book titled "Complete Guide to Crisis and Trauma Counseling : What to Do and Say When It Matters Most!" by author H. Norman Wright. Published by Bethany House Publishers in 2011, this revised edition offers guidance in the field of Christian Ministry and Counseling, specifically focusing on counseling and recovery. With 464 pages, this comprehensive guide provides strategies and advice on how to effectively address crises and trauma situations. The book is written in English and weighs 26.5 Oz, with dimensions of 9.3 inches in length, 6.4 inches in width, and 1.4 inches in height.