original se-r0316 not a clone- USED and ORIGINAL manufacturer Factory Remote, it has been germicidal cleaned, tested and works, batteries are included. Remotes are my specialty so please make sure that this it THE CORRECT MODEL you need (DO YOUR RESEARCH BEFORE BUYING). Due to their rarity and to ENSURE delivery most remotes will require a signature upon delivery, please be prepared to sign for it . To see if your existing remote is broken or if its your unit that is defective, the link below will teach you how to test your remote for function http://www.wikihow.com/Check-if-a-Remote-Control-is-Transmitting-an-Infrared-Signal Additional Details ------------------------------ Product description: This is a custom built replacement remote made by Redi Remote for the TOSHIBA remote control number AE009657. *This is NOT an original remote control. It is a custom replacement remote made by Redi-Remote* This remote control is specifically designed to be compatible with the following models of TOSHIBA units: 19LV612U, 19LV50KW, AE009657, 22LV611U, SER0316, 19LV611U, 15LV506, 22LV61K *If you have any concerns with the remote after purchase, please contact me directly* There is a cover over the lower half of the remote. This will slide down to reveal the lower half buttons.