We absolutely guarantee your order will be packed and sent to your desired postal address. You can track your delivery at any time with your provided tracking number during your parcels journey. Once your order is shipped, all control over logistics is passed over to the couriers and out of our hands. While the chances of and error during shipment is slim, problems do happen. This is why we offer a 30 DAY MONEY BACK GUARANTEE. Your tracking number will provide the location of your parcel. If your parcel has been delivered and you request a refund a case will be opened for investigation. Remember, honesty is policy.
WHERE IS MY TRACKING NUMBER?You will receive an e-mail with all your required tracking numbers once your items have been shipped. Handling and processing your order often takes 1-3 days but may take up to 5 days on a busy week. Please feel free to contact us via the "Send us a message" button located on the bottom right of your web page to check the status of your order.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE? Postage times will vary depending on your location and desired postage method. Once your items have been processed and shipped the average time it will take to arrive is: Australia & United States: 14-31 business days UK & Canada: 21-35 business days Rest of World: 21-45 business days* Please expect to wait up to: 60 days* for Countries like Brazil with a slower postal system. Postage time does not include handling and processing prior shipment.*Based off previous orders and postal office estimations.
MY PARCEL ARRIVED BUT I'M MISSING ONE OF MY ITEMS! No stress! This is normal and your remaining items are on its way. Here at Sales Realm we carry products that might ship from different warehouses and locations to fulfill your entire order. If you've ordered multiple products it is likely your items will arrive within a few days of each other.You may have received multiple tracking numbers. Please be sure to check the status of each delivery for more information! Our main warehouse is located in China. As customers like yourself, we understand that postage times can become lengthy and we will always try to make it as fast as possible! We want you to be happy with your purchase and to come back again. We will do everything possible to ensure you're satisfied :)
ADRESS Buyer have to contact us before making purchase to ensure that we are able to ship item to buyer address.
TAX Please note: About import duties, buyer have responsibility to charge.

We only Accept Paypal payment system.
Make sure your shipping address is correct before you checkout.
If the shipping is incorrect then as per Policy we cannot change because of security reason.
Once the order dispatched we cannot change your shipping address and We are not responsible for item(s) and address you provided.

We are happy to Cover all Postage Cost For Faulty/Incorrect Items, as long as they are reported within 5 Days after the item has been signed for. If you have changed your mind about an order you will be required to cover all postage cost, so will only Receive 80% of monies you paid for the returned items. We will not accept returns if the item is not it the original packaging or used.

As a seller Positive Feedback is very important to us, as well as our customers. We want all our customers to be happy with there orders, If we have made an error we do apologise, we are only human, let us know so we can rectify it for you, please do speak with us before you Leave us Negative feedback we will do everything we can to put it right.