Valerie Spencer 9107 Eyeglasses Optical and similar items

This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

SINGLE VISION PRESCRIPTION LENSES
We guarantee your prescription lenses will precisely match your provided prescription. Please note that Single Vision Prescription lenses are custom-made specifically for your prescription and therefore cannot be returned for a refund.

SUNGLASSES
All sales of sunglasses are final and non-returnable.

All returns or exchange must be requested within 3 business days of delivery and sent back to us postmarked within 30 days or delivery. Please request a return authorization form (RMA) prior to a return or exchange. Returns must include all original packaging. Any product that is returned without all original packaging and accessories including the retail box originally included with the product may incur a restocking fee or be rejected. We recommended shipping your package(s) back to us with insurance and tracking as we cannot be held liable for lost or damage package(s). Customers are responsible for all return shipping charges.

Returned merchandise and included accessories must be in new, undamaged and resalable condition to be eligible for our no fuss, no hard feelings, hassle-free, no restocking fee, FULL money-back guarantee refund. Item(s) that qualified for free shipping and are being returned will have our standard shipping charges deducted from refund or credit. Original shipping and handling charges are non-refundable. Returns and exchange take 3-5 business days to complete and you will receive a confirmation email once a return has been processed. If a refund is approved, then a credit will automatically be applied to your credit/debit card or original method of payment. Please note that it may take an additional 3-10 business days for your refund to be posted to your account.

Unfortunately, we are unable to accept returns on merchandise that is not in resalable condition. We reserve the right to refuse the return of any item(s), including but not limited to, item(s) that are adjusted, altered or repaired, item(s) with missing part or content such as nose pads or temple tips, manufacturer certificate of authenticity, tags and labels, damaged or missing accessories such as lens cloth or cases, and item(s) that show signs of wear and tear.