The items are sold in the state as they are described and depicted in the photographs. The photographs are considered to contain complete information, including all eventual irregularities. The buyer is considered to have received and taken notice of the information contained in the description and the photographs.
However, not all details can be depicted. The non-visible side may have a different surface polishing degree, which makes it less shiny. Deviations in color are also possible.
If the jewelry piece does not meet your expectations, please contact me and we shall look together how to resolve this issue.
EU buyers have the right of withdrawal during 14 days from the item’s arrival. During this period they can send the item back. The shipping expenses in this case will be borne by the buyer. As soon as the item arrives at zilvera’s, the refund will take place.