Never used HoMedics 2-in-1 Shiatsu Massage Cushion and Cordless Body Massager. The plastic may be missing and the box is in terrible shape; it will ship in the original box only. If ordered by 9pm EST, it will most likely ship out the next business day! About: The innovative removable pillow provides full coverage and zone control. The convenient handheld remote keeps you in control of the massage experience. Choose from deep-tissue shiatsu massage or rolling massage with zone control and spot specific massage. Add soothing, gentle heat and vibration in the lumbar area to melt away the day?s stress and discomfort. Use your massage at home or on the go thanks to its cordless and rechargeable technology.