Crafted from solid wood, household grade carpet, and all natural unoiled sisal rope Fully Assembled and ready to use right out of the box Thick base to keep product stable and secure Staggered Spacing between levels to help kitty climb easily from one level to another WEIGHT: 14 LBS. COLOR: NEUTRAL TONE GREY AS SHOWN ONLY MEASUREMENTS: 21"H x 16"W x 20"D **BUILD TO SHIP TIME IS 5-10 BUSINESS DAYS** **FREE SHIPPING IN THE UNITED STATES ONLY, LOWER 48 STATES, NO SHIPPING TO; HAWAII, ALASKA, PUERTO RICO, CANADA, P.O. BOXES** **NO INTERNATIONAL SHIPPING** sale Sales Policy: Your bid is a contract - Place a bid only if you're serious about buying the item. If you are the winning bidder, you will enter into a legally binding contract to purchase the item. If the seller is unable to establish contact with the winning bidder within 3 days of the end of the auction or if payment is not received within 5 days, item may be offered to the next highest bidder or relisted at the seller's sole discretion. Shipping Details: Shipment will be via UPS Ground Service. Orders are generally shipped 5-15 business days business hrs. after payment is received., except weekends and holidays. Payment Details: PayPal is our preferred method of Payment Returns: In the unlikely event that a return is requested, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back. Contact: The winner will receive an "End of Auction" email. Privacy Policy: Rest assured your information will not be given, sold, rented or loaned to any third party. Feedback: If for whatever reason you were not completely satisfied, please contact me and give me a chance to earn your 5 Star Positive Feedback before leaving me any negative feedback. I will never knowingly try to mislead you in any way. I do my best to describe everything I sell but I'm not perfect. People do have differences of opinion. I really do take pride in my feedback and try to keep it as perfect as possible.