Rancilio Silvia 69000313 Water Softener - In-Tank Filter - Genuine Part Product Details Genuine in-tank water softener by Rancilio. Softens the water for your Silvia, Epoca ST, or Classe 5 ST. Reduces scale build-up and helps extend the life of your espresso machine. Genuine Rancilio Part (69000313). Softens hard water to reduce scale build-up. Protects machine internals to help extend life of your Rancilo. Fits Rancilio Silvia, Epoca ST, Classe 5 ST (home models) and more! Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.