Item must be in same condition as it was sent to you. Returned items must be in original inner packaging to assure that they do not pick up any foreign odors. Items must be free of deodorant marks, perfume smells, smoke and must not show any signs of being worn. All tags, manufacturer’s (if applicable), size and care, must still be attached. Buyer pays return shipping. Please include your name, address & buyer ID inside the package. Shipping not refunded. If you wish to exchange for another size, please repurchase the item, a refund will be issued when the item is returned. Please notify me by email of any return. Hygiene reasons prevent return of panties/underwear.