FAQ
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at customercare@ladonnacent.com
Q. Where do you ship from?
A. We ship from our partnered warehouses in the US and high quality vendors from China.
Please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.
Q. How long will it take for my items to arrive?
A. It will usually take 7-10 business days for all orders to get delivered. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take about 3 business days.
Q. Where can I place an order from?
A. We are delivering in US only.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to customercare@ladonnacent.com
Q. How can I pay?
A. We accept Paypal and Stripe
Ladonna Cent is a fashion store committed to deliver excellent products and Convenience to its customers.
We started in 2017 and it is our mission to only list the stylish, trendy and most affordable items on this website.
You, our customers, drive us to be really picky in choosing what exclusive products to offer.
Share your experience with us by sending a picture or video of yourself with the shiny new product you bought from us.
We're always looking forward to reading your reviews and suggestions. Let's make it happen!
A GUARANTEE
We're so confident you'll love our products - we offer 100% free shipping on order above $50; and a 100% satisfaction guarantee.
Don't like something you bought? Tell us, and we'll be happy to resolve the issue as soon as possible.
HAVE ANY QUESTIONS?
Contact us now using our contact page, or email us at customercare@ladonnacent.com
Happy shopping!
The Ladonna Cent Team.
